48V52V60V72V20Ah-40Ah Electric Bike Ebike Lithium ion Battery Pack with 50A BMS for 1500-3000W hub Motor Electric Bicycle Conversion kit
1, E-bike battery cell: the E-bike battery made of domestic 2500 cell. And the battery package comes with battery and charger together. For Connector, we offer X60 and Anderson connector, please let us know which connector you need after your purchase.
2, Motor work with: 48V20AH, 52V20AH, 60V20AH, 52V24AH, 60V25AH fits 1500-2000w motor; 72V20AH & 72V40AH can work with 3000W motor because the 60A BMS board
3, Waterproof Material. The outer layer of the battery pack made of waterproof PVC material, insulation, anti- corrosion and wear resistance . The inner layer has the advantages of low melting point, waterproof seal and high adhesion.【NOTE】Don’t fix the battery on bike directly, it is easy to suffer from collision or extrusion, will shorten battery life. We suggest to put it in a bag, a case.
4, ≥80% Capacity After 800 Cycles. UPP has implemented a strict high quality management policy:Every Lithium battery have pass the QC appearance and function test before shipment. The Ebike battery charge cycle exceeds 1000 times, life expectancy of up to 5 years.
5, Safety & Convenient. High quality electric cells and built-in a 50A BMS protective plate, prevent over charge, over discharge, over current and short circuit and ensure the long life expectancy.
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30-Day Money-Back Guarantee for Any Reason
Undamaged and unused product may be returned for a full refund for any reason within 30-days after receiving your items. Once the returned items arrives back in theebikemotorkit’s warehouse for inspection, the refund process will be begin.
Returns must include all accessories;
Returned items must be in the same condition that you received it, unworn, unused, undamaged, and in its original packaging. You’ll also need the receipt or proof of purchase;
For non-quality related return, the buyer is responsible for the return shipping cost;
For quality related return, theebikemotorkit will bear the return shipping cost;
We don’t accept Used products return except it is the product problem or extremely product defects.
Warranty Claims for Quality-Related Issues
We have 1-year standard warranty for all batteries and motors(Including the batteries and motor in the Ebike). For controller, LCD or TFT display, it is 6-months warranty. The warranty does not cover the easy wore-out parts (for example throttle, brake lever, tire, cable, headlight, bicycle seat).
If you have a quality issue with the product, please contact us at sannykung@gmail.com to help diagnose the problem. If a product does not meet our high quality standard, we will issue you a replacement component or fix your original at no additional cost. Replacement components will only be sent after we have received your returned component or finished an inspection to determine the cause of the problems by product video.
Do-It-Yourself modifications, normal wear, and damaged due to gross negligence or abuse are not covered by the warranty.
For light color variation, it is not considered quality problem.
How to Return an Item
To start a return, you can contact us at sannykung@gmail.com. If your return is accepted and meet the free shipping return requirement, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
For the return which the buyer need to pay the return shipping cost, please contact us by email to get the return address. Then let us know the tracking number after you ship the items.
Your items must be in the original packaging. Or the refund and replacement would not be issued. Items sent back to us without first requesting a return will not be accepted.
Return Shipping Cost
Please read carefully the condition below to see who need to pay the return shipping cost. If the conditions are not met for return or warranty, theebikemotorkit reserves the right to the exchange or refund.
Warranty Period
Product Condition
Return
Exchange
Shipping Fee
＜30 Days
(Unopened and Unused) Brand New
√
×
borne by the customer
(Opened and Unused) Non-Defective Product
√
×
borne by the customer
(Opened and Used) Defective Product(provide product video)
×
√
borne by the seller
＞30 Days
Non-Defective Product
×
×
/
3 Months
Defective Product (provide product video)
×
√
borne by the seller
6 Months
Defective Product (provide product video)
×
√
borne by the seller
12 Months
Defective Product (provide product video) This does not apply to Controller and LCD, TFT display
×
√
borne by the seller
Please note: To avoid malicious returns and save our labor costs and time. If the customer claimed the product defective and request return. Please provide product videos to us. At the same time, we will detect the cause of the failure after the product is returned to the warehouse. If it is man-made damage or return caused by improper use. We will charge consumers a return fee of 10%~20%, and the return shipping fee is borne by the consumer.
Refund
Please send us a notification after you ship the item out and provide a tracking number. After we receive the item you returned and check out that the item is in good condition, we will replace or refund you. This will be issued in 5-7 business days.
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at sannykung@gmail.com.
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